BC Blue is implementing the latest smart utility technology to facilitate enhanced levels of non-revenue water (NRW) by using real-time monitoring. BC Blue’s Digital Water Strategy Lead, Michael Karl, Digital Water Lead, Jacob Young, and Integration Solution Lead, Dennis Mulacek, show us how real-time NRW differs from traditional approaches and helps utilities respond to changes to NRW as they happen. This approach helps eliminate unnecessary operating costs, capture lost revenue, identify and manage leaks before they become costly breaks, and potentially defer plant upgrades or additional water resource needs.