June 1 – 2, 2020

The COVID-19 pandemic forced water communicators to confront unthinkable challenges, as well as providing unexpected opportunities to engage with ratepayers. Join us on Day 1 as we host a panel of experts to examine the crisis communications strategies deployed at the onset of the pandemic and the social media strategies used to engage with ratepayers in creative and novel ways. On Day 2, we’ll be reviewing the internal communications plans that have allowed workforces to operate remotely, then we’ll look to the future and discuss what a post-coronavirus future looks like for our communications departments.

NACWA’s complimentary Strategic Communications Virtual Event will provide effective resources and tools for today’s clean water utility challenges.