One of Utah’s largest water districts, Jordan Valley Water Conservancy District, is responsible for providing a sustainable water future to a number of the fastest-growing cities in the country. Brown and Caldwell Vice President Jeff Theerman and Utah Operations Leader Jacob Young recently sat down with General Manager Richard Bay and Assistant General Manager Alan Packard to talk about how they are embracing continuous improvement, utility performance goals and new technology to fulfill this responsibility.


Richard describes how Jordan Valley uses an Effective Utility Management report card and principles to align the organization with strategies that address the major challenges to a sustainable water future.

Read Richard’s Interview



Alan describes how Jordan Valley uses Smart Utility, an approach to technology that leverages the Internet of Things (IoT) and integrates information systems to optimize maintenance activities and operations.

Read Alan’s Interview

About the experts

Jeff Theerman, P.E., is Vice President and Senior Utility Consultant for Brown and Caldwell. Before joining BC, Theerman served as Metropolitan St. Louis Sewer District’s Executive Director and led one of the largest wastewater and stormwater management utilities in the country. A member of NACWA’s board of directors from 2004 to 2013, Theerman served as the organization’s president, vice president, secretary, and treasurer.
Jacob Young, P.E., is the Utah Operations Leader for Brown and Caldwell and has more than 12 years’ experience in the water industry. His expertise focuses on the evaluation and optimization of water distribution and sewer collection systems using computer modeling, field testing and the effective use of utility information systems. Jacob has used these methods to improve distribution system water quality, develop capacity assurance programs, design pump stations and PRV stations, site reservoirs, develop operational plans and control strategies, minimize energy use in water systems, develop master plans, and develop high-efficiency SCADA systems.
Subscribe to BC Water News to receive more articles like this GET STARTED