May 27, 2020 | 1:30 – 2:30 PM EST 

During these uncertain times, you and your fellow leadership are not the only employees being thrust into new roles and priorities. Rather than focusing on normal project deliverables and deadlines, the rising stars in your firm are now grappling with shifting client needs and being mindful of change orders and accounts receivable more than ever before.

This session will cover ways they can continue fulfilling their changing role with clients, namely:

  • How they can adapt to the changes to their role in the firm
  • Tactics for communicating pressing issues with clients, such as:
    • The halting of projects
    • Collecting payments
    • Shifting expected timelines

Moderated by: Rod Hoffman, S & H Consulting
Presented by: Aaron Gallagher, Nitsch Engineering