Friday, March 20, 2020 | 11:00 AM – 12:30 PM MST 

This webinar is designed to share practices that utilities have implemented to prepare and respond to COVID-19. This includes a discussion of workforce issues, facility access and supply chain conditions. In addition, a summary of state primacy agency actions with be provided. Templates that a utility might use to support pandemic planning efforts will also be shared.

Among the topics discussed are the GAWARN standard operating procedures on sustaining operations during a pandemic. A Water and Wastewater Agency Response Network (WARN) is a network of utilities helping other utilities to respond to and recover from emergencies. Additional topics discussed are absenteeism, succession planning, facility access during containment/quarantine, supply chain – treatment chemicals, and building shutdowns/low flow — guidance on post COVID-19 flushing and return to service for shutoffs.


  • Sandy A. Smith, DeKalb County Department of Watershed Management
  • Joey Witcher, Sinclair Water Authority
    Alan Roberson, Association of State Drinking Water Administrators
  • Dawn Ison, U.S. Environmental Protection Agency Water Security Division
  • Ray Riordan, City of San Jose’s director of emergency services and chair of CalWARN


Kevin Morley, AWWA’s federal relations manager,